Refund policy

Return & Refund Policy

At OILNIA, customer satisfaction is important to us.

Due to the nature of our products, we do not accept returns or exchanges once an order has been delivered.

Returns or refunds will only be considered if:

• You receive the wrong product.
• You receive a product that was damaged during shipping.

Any issue must be reported within 24 hours of delivery with clear photos or videos.

We do not offer refunds or returns if:

• The customer changes their mind.
• The customer refuses to accept the order.
• The delivery fails because the customer is unavailable.
• Incorrect shipping information was provided by the customer.

Refunds, if approved, will be processed within 7–10 business days.